Support

Locations

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Payment Principals LLC maintains multiple satellite locations in key East Coast and West Coast locations to ensure extended support for our global clientele.

  • Red Bank, NJ
  • Seattle, WA

Customer Support

Payment Principals LLC (PayPrin) provides Client and Reseller Support Services during normal business hours Monday through Friday from 08:00 to 20:00 Eastern Time, excluding holidays. After-hours support is provided 24x7 for P-1/Severity-1 issues impacting production customers. Please make advanced arrangements with PayPrin staff for after-hours support regarding non-P1/non-Severity-1 issues including, after-hours deployments or testing. When contacting PayPrin support please be prepared to provide a description of the service (gateway, merchant account, ACH, etc.) a brief description of the problem and your telephone/e-mail contact information.

E-Mail Support

Sales Support: This email address is being protected from spambots. You need JavaScript enabled to view it.
Client Support: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone Numbers

+1 800-550-1303 Toll Free
+1 732-708-6029 office
+1 732-708-6030 fax

Apply Now

Merchants
Please click the following link to open a PDF prequalification form
Click Here to Open

Agents & Resellers
Please contact PayPrin Sales Support for more information.
Contact PayPrin